Returns & Exchanges
At ADJ Products, we stand behind the quality of our electronics and want to ensure you are completely satisfied with your purchase. If your gear isn't the right fit, you can return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Securely place the item in its original packaging including all manuals, cables, and accessories to ensure a smooth inspection process.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our technicians verify the condition of the returned unit, we will process your refund or ship out your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing